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Helping you support and grow your organization’s most valuable assets – its people.
HR professionals face personnel and organizational compliance challenges on a daily basis. Issues ranging from laying off employees, reintegrating returning workers back into the workforce after an incident, to identifying how to deal with workplace bullying and harassment to the more extreme cases of violence in the workplace – HR professionals need to deal with all these challenges.
ProActive ReSolutions’ range of organizational compliance training and consulting, our conflict resolution processes, and workplace violence prevention services offer a reliable framework for handling and dealing with these issues in a consistent and achievable manner.
Conflict Resolution
Drawing on Restorative Justice principles and processes, ProActive ReSolutions’ conflict management service is not focused on penalizing the individual(s) at fault, rather, the focus is on engaging all parties involved to understand the impact of the behavior on the victims and creating a behavioral agreement that can be implemented, monitored and enforced.
The effectiveness of ProActive ReSolutions’ conflict resolution service has been validated by numerous international studies, including the UK’s largest randomly controlled trial. As a result, our approach has been adopted in workplaces, criminal justice systems and communities around the world.
Our conflict resolution service is one of the few services shown to achieve an ROI of 9:1.
Post-Investigation Management
It’s always difficult to return to full productivity following a workplace hearing or formal investigation. The incidents and relationships leading up to and resulting from these complaint processes are likely to recur, continue, or even escalate without everyone having a clear understanding of your organization’s expectations, the responsibilities each person has and the support systems available to ensure everyone behaves appropriately.
Violence Risk Assessment and Management Services
Our Violence Risk Assessment Services provide critical support to organizations struggling to safeguard employee safety in the face of a potential risk of workplace violence as it emerges. These services are predicated on empirically-validated processes and structured professional judgment instruments, and include the following activities:
- Collecting relevant information and identifying critical gaps in information
- Compiling and analyzing information using standardized instruments
- Identifying relevant risk factors in the specific case
- Assessing the nature and level of risk
- Identifying likely risk scenarios
- Identifying appropriate interim management strategies
- Providing a written report of our final findings and recommendations
We note that our findings and recommendations always take into account the workplace environment/dynamics insofar as those factors relate to the risk of violence.
Violence Risk Management Services provide critical support to organizations in effectively managing an emerging risk of workplace violence.
Once the nature and extent of the risks of violence have been determined, and appropriate management strategies identified through completion of the Violence Risk Assessment process, ProActive’s Violence Risk Management Services focus explicitly on preventing escalation to or repeat of actual violence, and on minimizing associated harm on a case-by-case basis. Depending on the circumstances, Violence Risk Management Services may include:
Sometimes making decisions is not an easy process. There are strongly held opinions, grey areas and little time in today’s shifting landscape. ProActive ReSolutions’ Dialogue for Solutions provides a 4-step framework for enabling groups and group members to share information, arrive at decisions effectively and build an action plan that holds team members accountable.
We tailor our services to meet your clients’ risks and opportunities
Ready to explore their needs and our services further? Book a time to speak with our VP of Client Services today:
If you want to book an appointment directly, choose one of the locations below and you’ll be directed to our booking calendar. Otherwise, feel free to send us a message by filling out the form on our contact page.
- Developing a practical and effective Violence Risk Management Plan, incorporating current best practices tailored to address relevant risk factors
- Advising during implementation of the Violence Risk Management Plan
- Liaising with the client’s internal and external advisors. (i.e., Human Resources advisors; employment relations advisors; legal counsel; Occupation Health & Safety advisors; security advisors; etc.)
- Liaising with external agencies. (i.e., police; community mental health agencies; etc.)
- Liaising with other stakeholders. (i.e., unions; etc.)
- Attending and providing active support in meetings and interviews with relevant individuals. (i.e., potential perpetrators of violence; or potential targets of violence; employees; etc.)
Reintegration Support Services
Awkward. Hostile. Difficult. Weird. These are terms often used by individuals, team members and management when individuals return to the workplace after an investigation is completed due to an incident. Often, all parties involved find it difficult to return to being productive because they are not sure how to behave, what to say or even how to act.
Our Reintegration Support Services facilitate the reintroduction of an individual back to the workplace environment after an incident by helping to establish communication structures and behavioral expectations – all within a safe and non-threatening environment.
Workgroup Assessment
ProActive ReSolutions’ Workgroup Assessment consulting service works with organizations in assessing and dealing with dysfunctional and conflicting workgroups resulting from problematic behaviors, poor communications and/or hostile environments.
Our Workgroup Assessment team digs deep into the dynamics of the workgroup to help identify root cause issues, provide recommendations and assist with implementing the recommendations through a structured methodology.
Dialogue for Solutions
Sometimes making decisions is not an easy process. There are strongly held opinions, grey areas and little time in today’s shifting landscape. ProActive ReSolutions’ Dialogue for Solutions provides a 4-step framework for enabling groups and group members to share information, arrive at decisions effectively and build an action plan that holds team members accountable.
We tailor our services to meet your clients’ risks and opportunities
Ready to explore their needs and our services further? Book a time to speak with our VP of Client Services today:
If you want to book an appointment directly, choose one of the locations below and you’ll be directed to our booking calendar. Otherwise, feel free to send us a message by filling out the form on our contact page.