25+
years in
practice
32
countries
served
8: 1
return on
investment¹
60K+
individuals
trained
¹ RJC vs. the traditional investigate-and-impose model (Shapland et al., 2008).
John McDonald trained the facilitators behind all ten RCTs in this evidence base — see methodology & sources
WHAT WE SOLVE FOR
Dysfunction is normal.
Left unaddressed, it breaks trust, causes harm, and costs you.
01
Conflict Resolution
When conflict has already outgrown your standard internal processes and shows no sign of simmering down.
Let conflict be the catalyst.
02
Violence Risk
When someone's behaviour has you worried about physical safety, and it's hard to tell if you're overreacting or not doing enough.
Safety isn't optional.
03
Skills Building
When people across your organization keep avoiding the conversations that actually need to happen.
Don't smooth it over. Sort it out.
HOW IT WORKS
Three steps, no guesswork.
Most engagements move through the same arc, whether it's two colleagues or a whole department.
1
Book a call
A confidential 30-minute conversation with a senior practitioner to understand what's happening and who's affected.
2
Assessment
We talk through what's happening, review who's involved, and identify the right path forward: conflict resolution, case management, or training, or some combination
3
Tailored Engagement
A scoped plan with clear timelines and defined deliverables, whether that means conflict resolution, case management, or training, and a clear picture of what success looks like.
"
"Kept apart, we're capable of unbelievable treachery; brought together, we're capable of unimaginable generosity."
— John McDonald, CEO ProActive Australia