Australia
USA
Who we are
Our website address is: https://proactive-resolutions.com/. ProActive ReSolutions operates as an international management consultancy, comprising three companies incorporated in Canada, the USA, and Australia, respectively. Each company manages its own regionalized version of the website under the ProActive ReSolutions brand.
Contact Information
Lawful Basis for Processing
We process personal data based on:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose, such as signing up to receive our newsletter.
- Contractual necessity: When the processing is necessary for providing consultation services or fulfilling other requests you make to us.
- Legitimate interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Profile Picture Visibility
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be used to see if you are using a profile picture service. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Newsletter Subscriptions and Consultation Requests
When you subscribe to our newsletter or request a consultation call, we collect your name, email address, and any other information you provide. This information is used solely to send you our newsletter and to respond to your consultation request. We will not share this information with third parties without your explicit consent, except as required by law.
You have the right to unsubscribe from the newsletter at any time by following the unsubscribe link in the email. For consultation requests, you can contact us to request the deletion of your personal information. The data collected for these purposes will be retained for as long as necessary to fulfill the purpose of the collection or as required by law.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not sell your personal data to third parties. Data may be shared with service providers who assist in the operation of our website and services, and these providers are contractually obligated to maintain the confidentiality and security of your data.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Data collected for newsletter subscriptions and consultation requests will be retained for as long as necessary to fulfill the purpose of the collection or as required by law.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us at [email protected]. We will respond to your request within 72 hours.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be transferred outside of your country of residence, including to countries that may not have data protection laws as comprehensive as those in your jurisdiction. We use standard contractual clauses and other mechanisms to ensure adequate protection for personal data transferred internationally.
Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage practices. Specific measures include AES 256-bit encryption for data at rest and TLS 1.3 for data in transit, multi-factor authentication (MFA) to enhance access controls, and the use of secure, geographically distributed data centers with 24/7 monitoring and ISO 27001 certification.
Data Breach Notification
In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws. Notifications will be made within 72 hours and will include details about the breach, its impact, and the steps taken to mitigate any potential harm.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review our Privacy Policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: