Incident Management
Dialogue for Solutions Facilitated Session
Length: Preparing, facilitating and reporting the Facilitated Dialogue for Solutions Session takes a maximum of two days
Dialogue for Solutions helps groups share information and arrive at decisions effectively. In a facilitated session, the ProActive facilitator involves all group members and makes sure that all contributions are heard. The process is particularly useful with respect to complex or divisive issues.
The facilitator provides processes that help group members use their time efficiently to make high-quality decisions about the problems facing them and makes sure that all members' ideas about solutions are taken into account. The discussion is clearly focused around gaining members' commitment to create and execute a clearly defined action plan.
What will a facilitated session achieve?
At the completion of the session, participating group members will have:
- A clearly defined action plan which all group members commit to carrying out; and,
- A priority list of the group's next steps
